Home page logo
/

basics logo Security Basics mailing list archives

RE: Self Service Password Resets
From: "Daniel A. O'Neal" <doneal () kwintl com>
Date: Fri, 3 Apr 2009 15:57:15 -0500

Check out ServiceDesk, it sounds like you'd need the enterprise version for what you're wanting, it has a self service 
password reset feature for AD.


Daniel O'Neal
IT Manager
1223 Brittmoore Road
Houston, TX, 77043
Phone: 713 468-9581
Mobile: 713 397-9519
Fax: 713 468-2270
E-Mail: doneal () kwintl com



-----Original Message-----
From: listbounce () securityfocus com [mailto:listbounce () securityfocus com] On Behalf Of Campbell, Josh
Sent: Tuesday, March 31, 2009 9:46 AM
To: 'security-basics () securityfocus com'
Subject: Self Service Password Resets

Hello list,

I work for a public university and my manager has asked me to look into a self service password reset solution.  We 
have many employees that do not work on campus or even in the same state (adjunct professors).  Currently when they 
forget their password we have them go through several hoops to get their password reset, including faxing over some ID 
and having their department head contact us.  This was originally designed to be a hassle in hopes that we wouldn't get 
very many "repeat customers" for forgetting their passwords.

Anywho, I was wondering what solutions other people out there are using for this type of thing?  Ideally we would like 
something that a user could go to from their web browser at home or any computer not on our network and they would be 
forced to answer a series of challenge questions (I know this brings up the point of them forgetting the challenge 
questions too but let's not even go there).  We use MS Active Directory so that would also be a requirement for the 
solution.

Thanks in advance!

-Josh C

------------------------------------------------------------------------
This list is sponsored by: InfoSec Institute

No time or budget for traveling to a training course in this fiscal year? Check out the online information security 
courses available at InfoSec Institute. More than a boring "talking head", train in our virtual labs for a total 
hands-on training experience. Get the certs you need: CEH, CPT, CEPT, CISA, CISSP, CISM

http://www.infosecinstitute.com/request_online_training.html
------------------------------------------------------------------------


------------------------------------------------------------------------
This list is sponsored by: InfoSec Institute

Need to pass the CISSP? InfoSec Institute's CISSP Boot Camp in both Instructor-Led and Online formats is the most 
concentrated exam prep available. Comprehensive course materials and an expert instructor means you pass the exam. Gain 
a laser like insight into what is covered on the exam, with zero fluff!

http://www.infosecinstitute.com/courses/cissp_bootcamp_training.html
------------------------------------------------------------------------


  By Date           By Thread  

Current thread:
[ Nmap | Sec Tools | Mailing Lists | Site News | About/Contact | Advertising | Privacy ]