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Re: firewall change request
From: wraith () digitaloverdrive org
Date: Sat, 11 Feb 2012 15:45:06 GMT

Hello,

You could have an approval team set up as follows:

1. Manager over the resources/hosts being accessed (ie: server team). This person will look at the form and provide 
oversight as to whether or not access is needed. This person would be the most familiar with the hosts and applications 
running on them.

2. Manager of the networking team (if not the same resource as above). This person would have the knowledge of the 
network topology and know if the request makes sense or if another solution needs to be architected.

3. A security/network administrator from the team performing the firewall change, but not the actual person performing 
the task. This is just as a sanity check to make sure that nothing was missed on the technical level. This team should 
have the most knowledge and be in contact with the CISO and/or his team for questions, exceptions, etc.

Proper education from the top (CISO, etc.) as to what is acceptable traffic and access would have to be put into place 
and communicated throughout the chain as well.

Nothing is mentioned about PCI, etc., but just to be sure, the person requesting the change should not be on the 
approvers list.

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