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New HP Jetdirect SNMP password vulnerability when using Web JetAdmin
From: Sven Pechler <helpdesk () tm tue nl>
Date: 3 Mar 2003 15:25:37 -0000


During an analysis of some HP Jetdirect cards I discovered a security 
issue that could lead to full access to a networked printer. 

It looks like the vulnerability described in 
http://www.securityfocus.com/bid/5331, but the OID is different and you 
can only obtain one specific password.  
It is also different from the password vulnerability described in 

It applies to the following situation:

- Any operating system

-HP Jetdirect cards JetDirect 300X, (J3263A), JetDirect EX Plus (J2591A), 
JetDirect 400N (J2552A, J2552B), JetDirect 600N (J3110A, J3111A, J3113A) 
and older.

-The Jetdirect card is being managed from HP Web Jetadmin.

-A Web Jetadmin "device password" had been set on the JetDirect card. 
(This password must be set from Web Jetadmin and has nothing to do with 
the Telnet password or the SNMP Set community name)

In the above situation the Web Jetadmin device password is readable as 
plain ASCII tekst from the JetDirect card using SNMP.

How to check your printers for this vulnerability:

Use an SNMP toolkit to read the following OID from your printer:
(In numerical format: .

An example on a Windows machine, using SNMPUTIL from the Windows Resource 
C:\>snmputil get public .
Variable = .iso.org.dod.internet.private.enterprises.
Value    = String 
x3b><0x00><0x00><0x00><0x00> ..etc...

The resulting string reads in ASCII: ABCDEF=108;  
The Web Jetadmin device password is the word before the '=' sign, in this 
case: ABCDEF

How to protect your printer:

1.      Keep the Web Jetadmin device password EMPTY (don't do this on 
newer cards than the ones mentioned above)
2.      Define a 'Set community name'  instead

Additional means of protection (does not address the SNMP vulnerability):
3.      Define a telnet password (do not keep it empty)
4.      Create an 'allow list' from the Telnet console to restrict access 
from defined IP-addresses 

Sven Pechler
University of Technology Eindhoven
Faculty of Technology Management

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