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PR10-13: Multiple XSS and Authentication flaws within BMC Remedy Knowledge Management
From: research <research () procheckup com>
Date: Thu, 5 May 2011 17:34:21 +0100
PR10-13: Multiple XSS and Authentication flaws within BMC Remedy
Vulnerability found: 17th July 2010
BMC Remedy Knowledge Management provides service desk analysts with a
knowledge base of easy-to-find solutions and gives users self-service
search options to help them resolve issues on their own. ProCheckUp has
discovered that multiple Remedy Knowledge Management pages are
vulnerable to reflective XSS attacks, a built in self help account
allows for authentication bypass.
Version: 7.5.00 - http://www.bmc.com/
1) The following demonstrate the reflective XSS flaws
Works on IE - login screen referrer XSS
An attacker may be able to cause execution of malicious scripting code
in the browser of a user who clicks on a link to Remedy Knowledge
Management based site. Such code would run within the security context
of the target domain. This type of attack can result in non-persistent
defacement of the target site, or the redirection of confidential
information (i.e.: session IDs) to unauthorised third parties.
2) Remedy Knowledge Management is vulnerable to authentication bypass
by using a built in default account. (user=Self%20Help)
The following directory requires a password to authenticate only
An attacker may be able to gain access to data held within a Remedy
Knowledge Managment based site.
Credits: Richard Brain of ProCheckUp Ltd (www.procheckup.com)
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Any other use of this information is prohibited. Procheckup is not
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- PR10-13: Multiple XSS and Authentication flaws within BMC Remedy Knowledge Management research (May 05)