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ABC Store information hack more widespread than Greensboro
From: Erica Absetz <erica () riskbasedsecurity com>
Date: Fri, 28 Jun 2013 11:27:37 -0500


Update:  Fred McCormick, the general manager for Greensboro’s ABC
stores, said Friday morning that evidence of malware was found at some
of the Greensboro stores.  The malware has been removed and additional
software was installed in an effort to prevent any similar issues from

With the exception of four locations, McCormick said Greensboro ABC
stores would begin accepting credit and debit cards again on Friday.

The four stores that are still not accepting cards are located on
Rotherwood Road, Randleman Road, West Market Street and Cedar Street.

Previous story:

GREENSBORO, N.C. – The State Alcoholic Beverage Control Commission
revealed Thursday that credit card information for customers at ABC
stores in Greensboro and elsewhere had been compromised.

In an email , public affairs director Agnes Stevens said, “It appears
that an outside scammer has hacked into the computer/sales system used
by Greensboro and several other local ABC boards.”

Stevens went on to say that along with Greensboro, stores within the
Triad ABC Board’s jurisdiction had been compromised, too. That board
runs stores in Winston-Salem and Forsyth County as well as one store
in Yadkinville and one store in Oak Ridge.

Stevens did not respond to a follow-up email asking specifically which
stores had lost information or if information from every one of those
stores was in jeopardy.

“We understand that in response to the situation Greensboro ABC has
suspended credit card and debit card sales. The State ABC Commission
has contacted other boards in the state and alerted them to the
situation,” Stevens wrote.

Thursday, a representative with the Triad board said its stores were
still accepting credit and debit cards.

That’s something that angered Gerry Cline, a victim of credit card
hacking and a board member of the TCP Credit Union in Rural Hall.

“How widespread is this? What all information did they get?” Cline asked.

Cline said he went to the ABC store on N.C. 68 near Interstate 40 in
Greensboro in May and shortly after noticed suspicious charges from a
Family Dollar in Chicago.

Cline told fellow board members about it, and discovered employees,
customers, friends, and co-workers had experienced credit card fraud
as well. He estimated he’d spoken with as many as 30 victims.

“We talked about our bills, and the only common thread was the ABC
stores,” Cline said.

Cline said he was able to recover his money, but that as a member of a
credit union board, it’s credit unions and banks that will end up
paying for fraud that he believes should have been stopped early.

Fred McCormick, the general manager for Greensboro’s ABC stores said
they had known about a potential data compromise for “four or five
weeks” and that they involved law enforcement when they discovered it.

McCormick said his board waited to stop taking credit and debit cards
– a move the board made Wednesday morning – because it made the
decision when law enforcement told the board that was the best course
of action.

Thursday morning, signs posted on the door of the ABC store near N.C.
68 where Cline believes his credit card information got taken informed
customers that credit and debit cards would not be accepted because of
a “technical difficulty.”

There were no such signs at the ABC store near Hanes Mill Road in Winston-Salem.

Cline says four to five weeks was way too long to wait and the fact
that Triad stores are still taking credit and debit cards is baffling.

“To not mention anything to the public is what really upsets me. I
think the public ought to be upset about it,” Cline said.
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