Educause Security Discussion
mailing list archives
Student Workers in IS (summary)
From: "Di Fabio, Andrea" <adifabio () NSU EDU>
Date: Tue, 2 Dec 2008 09:06:35 -0500
Are you employing student workers in the IS group?
Are you satisfied and is it working out for you?
What tasks and responsibilities do you assign to a student worker?
locating offending IP addresses
analyzing packet captures
assessing malware infected machines
They have access to all of our monitoring and query systems
They can set up and run our weekly nessus scans.
They help with hardware upgrades.
They help with forensic analysis in some cases.
They interact with users about vulnerabilities and compromise.
programming area, helpdesk area, networking and operations area
run various reports
access to routing equipment, firewall systems, nor user information
access to any production systems
What are the pros and cons of having a student worker help the IS team?
$ savings for the department
possibility of hiring them after graduation
access to informal student channels of communication
students bring a level of interest, inquisitiveness and expertise
Many of our monitoring tools have been developed or improved by those
full time employee will have supervision experience and opportunity to learn
from students who are always ahead of newest technology
For students it's one of the best opportunities to learn and stick with same
school, until they graduate
finding people you can trust
they are temporary
Any other comments or suggestions?
We keep a good relationship with the computer science & EE departments
Focusing on character before skill sets mitigates many potential problems
we cherry-pick from the ones that have worked at the ServiceDesk and show an
aptitude for the technology as well as a reliability and trustworthiness on
screen for the right candidate (their interest to learn )
- Student Workers in IS (summary) Di Fabio, Andrea (Dec 02)