Educause Security Discussion
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Re: checklists/auditing within the IT department
From: Aaron Kirby <akirbyco () GMAIL COM>
Date: Wed, 10 Dec 2008 20:29:12 -0500
http://www.auditnet.org/ has some resources that might be helpful
Youngquist, Jason R. wrote:
I'm looking for any recommendations on books or documents for
auditing/best practices within one's IT department.
Our department is broken up into 5 sections:
Data Services - support the student information system - by programming
and system support
Web Services - program web applications & work on databases
Network Services - physical security, networking gear (routers,
firewalls, switches, etc.) servers (Windows, Linux, and a number of
different applications), and VOIP services
End User Support - purchase, deploy, and fix desktop computer-related
Helpdesk/Computer Lab - provide support to customers and student
I'm looking for a number of questions/checklists/best practices to ask
individuals in each section of the department. The goal is to come up
with a list of questions/checklists so each week I'll talk to an
individual from each section of the department and ask them a few
questions (from a long list of questions from their particular area) in
order make sure things are working properly, security is being followed,
and determine if there are any issues that need to be addressed.
Here are some example questions:
Generator XYZ - does a self-check happen? If so, when? Has the
self-check been successful?
Servers - Which servers are being backed up? Are there new servers
which haven't been added to the tape backup schedule yet?
Servers - When was the last time a file restore was done? Was it
Inventory - When was the last time a computer inventory was done? Where
is it located?
VOIP - What steps are being taken to reduce/eliminate toll fraud,
eavesdropping, caller-id spoofing, denial of service, etc.
Web - Is there an inventory of web applications? If so, where is it
Web - Is there a document of coding best practices? If so, where is it
I've been doing some googling and brainstorming, but appreciate any
Information Technology Security Engineer
1001 Rogers Street, Columbia, MO 65216
jryoungquist () ccis edu