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Re: checklists/auditing within the IT department
From: John Ladwig <John.Ladwig () CSU MNSCU EDU>
Date: Thu, 11 Dec 2008 14:36:23 -0600

We've had pretty good results from a PCI-DSS-based SAQ and interview process as the framework for a recent system-wide 
Security Assessment Program.  We picked and chose from the SAQ, expanded it with some more questions from other good 
assessment frameworks, and expanded the scope to be all PII and grade-related data, not just PCI data.

One thing we didn't expect was that we'd get a lot of "Didn't we just do this?" questions when we launched the actual 
PCI assessments the following year.  

Not sure if that's avoidable somehow, but it has taken a bit of explaining and.. um..  relationship management with our 
campus business and IT contacts, most of whom participated in the earlier process as well as the current PCI 


Doug Markiewicz <dmarkiew+educause () andrew cmu edu> 2008-12-11 08:23 >>>
In addition to ISO 27000 series and COBIT, the financial sector has all sorts of auditing resources that can really be 
applied in
any environment with a little tweaking.  I've listed a few below:

PCI Data Security Standards

PCI Self Assessment Questionnaire

BITS Share Assessment Agreed Upon Procedures

BITS Shared Assessment Standardized Information Gathering Questionnaire

FFIEC IT Examination Handbook

-----Original Message-----
From: The EDUCAUSE Security Constituent Group Listserv [mailto:SECURITY () LISTSERV EDUCAUSE EDU] On
Behalf Of Youngquist, Jason R.
Sent: Wednesday, December 10, 2008 3:41 PM
Subject: [SECURITY] checklists/auditing within the IT department

I'm looking for any recommendations on books or documents for
auditing/best practices within one's IT department.

Our department is broken up into 5 sections:
Data Services - support the student information system - by programming
and system support
Web Services - program web applications & work on databases
Network Services - physical security, networking gear (routers,
firewalls, switches, etc.) servers (Windows, Linux, and a number of
different applications), and VOIP services
End User Support - purchase, deploy, and fix desktop computer-related
Helpdesk/Computer Lab - provide support to customers and student
computer lab(s).

I'm looking for a number of questions/checklists/best practices to ask
individuals in each section of the department.  The goal is to come up
with a list of questions/checklists so each week I'll talk to an
individual from each section of the department and ask them a few
questions (from a long list of questions from their particular area) in
order make sure things are working properly, security is being followed,
and determine if there are any issues that need to be addressed.

Here are some example questions:
Generator XYZ - does a self-check happen?  If so, when?  Has the
self-check been successful?
Servers - Which servers are being backed up?  Are there new servers
which haven't been added to the tape backup schedule yet?
Servers - When was the last time a file restore was done?  Was it
Inventory - When was the last time a computer inventory was done?  Where
is it located?
VOIP - What steps are being taken to reduce/eliminate toll fraud,
eavesdropping, caller-id spoofing, denial of service, etc.
Web - Is there an inventory of web applications?  If so, where is it
Web - Is there a document of coding best practices?  If so, where is it

I've been doing some googling and brainstorming, but appreciate any
additional information.

Jason Youngquist
Information Technology Security Engineer
Technology Services
Columbia College
1001 Rogers Street, Columbia, MO  65216
(573) 875-7334
jryoungquist () ccis edu 

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