At my current Uni I follow Julian's train of thought.
Julian Y Koh wrote:
Is there an authenticated SSID that those staff members should be
using instead? If so, why are they using the open SSID?
Which means I do block access to all authenticated services (Blackboard,
Banner, Mail, etc) on open/guest/conference SSIDs. If they have a password to
use those authenticated services, then they should be using that same password
to connect to the staff/student SSID.
I would say 'no we don't permit that access' and then kindly direct them to the
helpdesk to configure their wireless devices.