Educause Security Discussion
mailing list archives
Re: Experience with HigherOne or TouchNet for payment processing?
From: William Calvin Moore <wcmoore () VALDOSTA EDU>
Date: Thu, 20 Jun 2013 11:07:40 +0000
We have been a satisfied Touchnet customer for several years now plus, their Comtec conference is very beneficial for
staying up with PCI regulations.
William C. Moore II, CISSP, MEd, MLIS
Chief Information Security Officer
Division of Information Technology
Valdosta State University
Valdosta, GA 31698
On Jun 19, 2013, at 16:04, "Walther, Benjamin J." <Benjamin.Walther () TUFTS EDU<mailto:Benjamin.Walther () TUFTS EDU>>
We’re evaluating vendors for use as third party payment processing, with a goal off keeping PCI requirements as low as
Towards that end, does anyone have experience with HigherOne’s or TouchNet’s payment processing service, as a former or
current client? Does not have to be security-centric, though that is a concern. How does their service fare in terms of
security practices, reliability, availability, support, etc? Any changes over time?
No responses will be quoted or attributed (unless specifically asked to be). This is an informal poll, not part of an
RFP or any other documentation. Even just a quick “we use them and rarely think about it” would be much appreciated.
Information Security Operations, Tufts University