But, if those terms aren't acceptable, then why sign up for the
service in the first place?
I think the objection is simply that Comcast won't define the terms.
As someone else mentioned, there are a lot of reports of Comcast
cutting off service to someone with the reason being, that they
over-used the service. If they are advertising unlimited internet
service first off, and then won't define what 'too much' bandwidth
usage is, that is where the problem comes in. Even those people that
have been cut off have been unable to find out where that line is
If they would be more clear in their policies, I don't think anyone
would have room to complain.
- Matthew C. Beckman
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