On Wed, 6 Dec 2006, Greg wrote:
> I don't wish to upset anyone but that answer has to be the craziest FIRST
> "port of call" approach I have seen used. I get plenty of those sorts of
> calls. I take about 30 seconds time on the phone for almost all of them. I
> say "Pull the power plug out of the router. Wait 10 seconds, plug it back in
> and wait another 10 seconds. OK, try now" and almost all of them report it
> works well.
That is heavily target market specific... Whilst I offer the same line to some
friends and family, others I wouldn't dare start there (out of respect -
they've already done everything obvious before asking for help).
> Besides, wouldn't it be just as easy to use the Nmap sitting on my computer
> if I decided I needed to use it?
If only it was always that easy... I just moved, and whilst the ISP is
the same, the CLEC is new - new lines, new IP, some newer softare, etc.
I need to verify *my* setup, so:
* my local nmap is useless
* my work boxen are heavily firewalled - even outbound
* my accounts elsewhere usually don't have nmap available
to non-admins (and I shy from that role unless needed).
So... For me, this has been an great service, and I'm sure I'm not
alone.
--
Rick Nelson
Life'll kill ya -- Warren Zevon
Then you'll be dead -- Life'll kill ya
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Received on Dec 05 2006
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