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Re: Trouble Ticket Systems
From: net99 () net99 net
Date: Thu, 4 May 1995 11:57:37 -0700 (MST)

I'm looking for recommendations for a good trouble ticket system for a 
NSP/ISP.  Nothing fancy required, just somthing solid and easy to use.

I'd like to hear what others are using.

We are using Remedy.  It's highly configurable, easy to use, and works 
extremely well.  It's a little pricey, but well worth it.

Dave

-- 
Dave Siegel, Director of Engineering
Network (99) Operations Center
(800)638-9947                   (602)249-1190 after hours
dsiegel () net99 net


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