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Kaspia E-mail to the group
From: "William B. Norton" <wbn () merit edu>
Date: Mon, 14 Jul 1997 12:39:25 -0400

Hi all -

Here is an apology from Kaspia for the e-mail sent to the individuals on
the nanog mailing list.  It appears to have been an unintentional error.


To all NANOG members who attended the NANOG confererence in Florida last

It has been brought to my attention that Kaspia Systems has sent an
unsolicited email to many of you who did not attend our reception at the
show in Florida.  I would like to take this opportunity to apologize for
this breach of internet protocol, and to assure you that it was a case not
knowing the rules vs. willfull violation of the rules.

I was lead to believe that we were sending a personal email to the 40 or so
of you that attended our reception, an action I approved.  What actually
happened was that our telemarketing group apparently decided that if 40 was
good, 400 must be great, and proceeded to email everyone on the NANOG list,
one at a time.  This action I do not approve of, nor does Kaspia Systems
believe that unsolicited email is a proper use of the internet.

Please accept my apologies on behalf of Kaspia Systems and be assured that
this will not happen again.

Jeff Erwin
President & CEO
Kaspia Systems
(503) 644-1800

=========================== Offending Message===============================
From: psprague () kaspia com (Pam Sprague)
Date: Wed, 2 Jul 1997 13:15:48 -0700
X-MSMail-Priority: Normal
X-Priority: 3
X-Mailer: Microsoft Internet Mail 4.70.1161
MIME-Version: 1.0
Content-Type: text/plain; charset=ISO-8859-1
Content-Transfer-Encoding: 7bit
Message-ID: <19970702202132694.AAP219 () Sales kaspia>

July 2, 1997


We very much appreciate the enthusiasm shown our product by all of you
at the cocktail reception we sponsored at the Hyatt last month.  Many of
you commented about Kaspia's significance and relevance after seeing the
excellent presentation "Introduction to Network Performance
Measurement" given by Daniel McRobb of ANS.

Dan's presentation stressed the importance of collecting, reducing and
trending various network statistics in order to perform capacity
planning and trouble-shooting.  This is the best way to get the greatest
return from the two biggest costs of operating a network: Bandwidth and
Personnel.  Most organizations do not have the resources to provide for
comprehensive network performance management; Kaspia was designed
specifically to meet that challenge.
We already have meetings scheduled with several of you to determine your
specific requirements and to arrange for a comprehensive on-site
evaluation of our capability.  For those of you that could not attend
our reception and would like to arrange for an individual presentation, 
please contact us at  http://www.kaspia.com/prod_info.htm ; we will 
have an account team schedule a session with you, at your location, at a 
time that is convenient for you.  Also, if you would like one of our hats,
we're making more!

Thank you again for you enthusiasm and we look forward to being of


William H. Ross
Product Manager

408-353-5765 FAX
bross () kaspia com 

William B. Norton       <wbn () merit edu>              (313) 764-9430

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