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RE: Seattle Sprint outage - update?
From: Peter Murray <pete () fast net>
Date: Tue, 31 Mar 1998 18:58:52 -0500

I've not had any problems recently getting through to knowledgeable
people at Sprint via their Virginia call center. Try (800) 232-6895, and
select option 3. I was talking with one of the fellows there on Friday
afternoon, and he was fully aware of the fiber cut. 

Best Regards,

-Pete

Pete Murray - FASTNET(tm) / You Tools Corporation
pete () fast net  (610) 954-5200 - http://www.fast.net
FASTNET - Business and Personal Internet Solutions


-----Original Message-----
From: Joe Rhett [SMTP:jrhett () ISite Net]
Sent: Tuesday, March 31, 1998 2:00 PM
To:   randy () psg com
Cc:   nanog () merit edu
Subject:      Re: Seattle Sprint outage - update?


Any one from Sprint care to enlighten us on the major fiber cut in

Seattle?
 
Isn't it a damned shame that a company the size of Sprint does not
have a
NOC.  <sigh>
 
Try sarcasm that isn't true. It is a damn shame, and they don't have
anything to speak of. Their response center is downright useless, even
when
you pay them for the priveledge.

The only way to get something out of Sprint is to know someone. If you
don't know someone, it would seem that lists like Nanog are your only
choice.

I don't agree, but I don't see a better path either.

-- 
Joe Rhett                                                 Systems
Engineer
JRhett () ISite Net                                          ISite
Services

PGP keys and contact information:
http://www.navigist.com/Staff/JRhett


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