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RE: Anyone heard anything Good or Bad about Juniper equipment ?
From: Vijay Gill <vijay () umbc edu>
Date: Fri, 13 Oct 2000 18:30:30 -0400


On Fri, 13 Oct 2000, Brett L. Hawn wrote:

Until of course they grow as large as the other big name competitor, then
we'll see how well their service model scales.

I like Juniper as much as the next person, this doesn't however, make me
naieve enough to believe that they're going to be able to leap the customer
support and technical support hurdles that all the other large companies
have hit.

I cannot argue this. Competition is good for the customers.  At this time,
better support arrives from Vendor X, tomorrow, vendor P springs up with
better hardware, support and software.  To vendor P, substantial checks
are written. Then vendor R comes up. Lather. Rinse. Repeat.

/vijay





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