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Re: InterNAP?
From: Bradley Dunn <bradley () dunn org>
Date: Tue, 31 Oct 2000 17:55:45 -0800


On Tue, Oct 31, 2000 at 08:53:03AM -0500, Spolidoro, Guilherme wrote:

Since they don't own the backbone, their SLAs apply only to their PNAPs,
i.e. they cannot guarantee performance, packet loss, delay, outages, etc
over somebody else's backbone (e.g. Sprint, UUNet, AT&T, etc).

The ability to "guarantee" performance is orthogonal to how you write
your SLAs.

Anyone with knowledge of risk management and actuarial science
understands this.



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