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Re: InterNAP?
From: Sean Donelan <sean () donelan com>
Date: 31 Oct 2000 20:09:57 -0800

On Tue, 31 October 2000, Bradley Dunn wrote:
The ability to "guarantee" performance is orthogonal to how you write
your SLAs.

Anyone with knowledge of risk management and actuarial science
understands this.

SLA's are a bit like reverse insurance.  You pay a lot of money, and
if the network crashes you get a little back. But you never get back
more than you paid. With insurance you pay a small premium, and if
you die your family gets more money back. Although, if you live a long
life, you may not recoup your premiums.

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