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Re: To CAIS Engineers - WAKE UP AND TAKE CARE OF YOUR CUSTOMERS
From: Bill Woodcock <woody () zocalo net>
Date: Sun, 13 May 2001 16:35:26 -0700 (PDT)


      John Palmer wrote:
    > I don't think the technology is the problem, but the competence
    > (or lack of it) amongst the major players.
    > All of our problems have not been related to the DSL technology itself, but
    > rather the screwups of the providers.

Have you considered the possibility that you weren't paying for
competence?  If you chose to call the _business_ services group of any of
the involved providers, and order a T1 at normal price, you might
discover whether they're competent or not.

                                -Bill




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