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Re: To CAIS Engineers - WAKE UP AND TAKE CARE OF YOUR CUSTOMERS
From: "Douglas A. Dever" <dever () hq oh verio net>
Date: Mon, 14 May 2001 08:51:14 -0400 (EDT)



On Sun, 13 May 2001, John Palmer (NANOG Acct) wrote:

PSINet dumped all of their DSL customers onto CAIS. Covad is the backhaul
provider for them both. Need I say more?

Bottom line, I dont know how many thousands of people were without service
for more than a day because the whole transfer was botched.

Sounds like another reason why you're putting your livelihood at risk if
you're relying on DSL and/or a single connection for your business needs.  

Here endeth the lesson.

--
Douglas A. Dever  Network Engineering Manager  dever () verio net
"We don't care.   We don't have to.  We're the Phone Company."
     -- Lily Tomlin, Saturday Night Live.  9/18/76




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