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RE: To CAIS Engineers - WAKE UP AND TAKE CARE OF YOUR CUSTOMERS
From: Andy Dills <andy () xecu net>
Date: Tue, 15 May 2001 14:29:39 -0400 (EDT)


On Sun, 13 May 2001, Dan Hollis wrote:


On Sun, 13 May 2001, Joe Marr wrote:
    Absolutely correct, but if I was a T1 customer paying $1500 a month, you
best believe my issue would get resolved. xDSL companies are far from being
customer oriented, they only care about the number of lines installed per
month.

I believe CAIS also sells T1s. The fact they appear to have only a single
BGP engineer and they dont appear to even be able to call them in means we
wont be buying a T1 or anything else for that matter from CAIS anytime
soon, possibly ever.

It makes you long for the Bob Gibson days. CAIS has been in a constant
swirl down the shitter since 95.

Andy

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