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Re: The DSL business model
From: Adam Rothschild <asr () latency net>
Date: Tue, 15 May 2001 16:36:02 -0400


On Mon, May 14, 2001 at 08:36:19PM -0700, Roeland Meyer wrote:
I disagree with this characterization. Quite a few of those
businesses would gladly pay a few shekels more, for a decent SLA and
some service.

And they can, today (assuming for a moment that SLA's are useful for
accomplishing what you want, which is likely untrue).

I've tried, for over a year, to get redundant uplinks to an
alternate provider (ISDN backup to xDSL). CIDR, prefix filtering,
and cluelessness nail that effort every time. It doesn't seem to
matter that I am more than willing to pay for it. It simply isn't
available. But, it should be (I don't mean tinker-toy methods
either).

You've been presented with countless options with varying degrees of
effectiveness.  If you choose not to implement them, that's your
decision; just don't come whining to us the next time you suffer from
irrecoverable business damage the next time your mission-critical DSL
pipe goes down.  There are forums for such off-topic discussion
(inet-access and the isp-* lists come to mind), and NANOG is not one
of them.

If you're still lost, please refer to
<http://www.nanog.org/endsystem.html>.  Thanks!

On Mon, May 14, 2001 at 11:49:46PM -0700, Roeland Meyer wrote:
Among other things, I'm also a SysAdmin. Of course, I have multiple
personalities! But, Alex Black isn't one of them. Also note, Andreas
Stoller's email addr. Do you actually think I would get any sort of
response if I sent an email there?

It's fairly commonplace for providers to include _their_ e-mail and
telephone contact information in SWIP data, rather than their
downstream's.  If they know what they're doing, they'll keep a log of
such correspondences, and contact their customer as deemed necessary.
This is hardly newsworthy.

-adam


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