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RE: Re[2]: Checking visitors entering your facility
From: "Leigh Anne Chisholm" <lachisho () tnc com>
Date: Thu, 20 Sep 2001 18:53:25 -0600

Deeann, you don't need to let cleaning staff into your NOC for a threat to
exist.  Access to a filing cabinet, storage closet for cleaning supplies, or
even the underside of a desk is all a terrorist needs to leave something
undesirable enough that you'll be enacting your disaster recovery plan from
a remote location.

As for off-site shredders - our Provincial government used a contracted
company to shred high school achievement examinations.  An employee of the
shredding company "liberated" a couple of exams and sold them to students.
If something is important enough that it should be shredded, do it
onsite--do it right.

  -- Leigh Anne

-----Original Message-----
From: owner-nanog () merit edu [mailto:owner-nanog () merit edu]On Behalf Of
deeann mikula
Sent: Thursday, September 20, 2001 6:29 PM
To: Richard Welty
Cc: nanog () merit edu
Subject: Re: Re[2]: Checking visitors entering your facility

On Thu, 20 Sep 2001, Richard Welty wrote:

given the stories we hear about routers and switches and servers being
unplugged so that the vacuum or the buffer can be run, it's clear that
nobody is escorting the cleaning staff around the facility. perhaps this
should change.

wow.  you mean people actually let cleaning staff into their nocs?
i'd rather have a little clutter than let janitorial services into our
noc.  it's actually the responsibility of the technical staff to
vacuum the carpetted edges of the room and empty the wastepaper
baskets when it needs to be done.  wouldn't you rather move trashcans
out of the NOC once a week than worry about who is going in there
after hours and unplugging stuff?

but then again, two of the "bean counters" (myself and the owner) are
part of the technical team, so we think of things like that.  one of
the benefits of working for a tiny ISP i guess.

as for that reminder from sean about checking IDs, thanks for that.
we are about to have some installs done by verizon and adelphia which
will involve access to the noc and telco entrance.  i will pass that
reminder along to all of the staff.

deeann m.m. mikula

director of operations
telerama public access internet

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