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Earthlink or BBN Tech Support? Forget it... Latency in Oakland/San Jose...
From: "Marcos R. Della" <mdella () cstone com>
Date: Sat, 8 Sep 2001 14:43:39 -0700

Ok, several days later and many multi-hour waits to get through to
someone who knows something at Earthlink has finally resulted in this
posting since I can't get help any other way.  Maybe someone can shed
some light on if anyone is working on this particular problem.
 
Oakland, CA POP for mindspring/earthlink appears to have significant
latency and packet loss problems for the last week or so independent of
time of day.  This appears to happen either through a session via
bbnplanet links or even through their own peering sessions there.
 
This might very well be nothing more than a BBNPlanet meltdown in San
Jose, however the first two included traceroutes show something other
than BBN... Any clues or anyone from either of these places care to
comment?
 
Examples include:
 
  1   <10 ms   <10 ms   <10 ms  netopia.cstone.com [192.168.124.1]
  2    20 ms    40 ms    30 ms  user-38lc1g1.dialup.mindspring.com
[209.86.6.1]
  3    90 ms   360 ms    30 ms  cisco-g4-0-0.oak.mindspring.net
[209.86.81.129]
  4   460 ms     *      441 ms
serial2-0-9.hsipaccess1.SanFrancisco1.Level3.net [166.90.48.37]
...
 
 
  1   <10 ms   <10 ms   <10 ms  netopia.cstone.com [192.168.124.1]
  2   151 ms    60 ms    20 ms  user-38lc1g1.dialup.mindspring.com
[209.86.6.1]
  3    30 ms    30 ms    30 ms  cisco-g4-0-0.oak.mindspring.net
[209.86.81.129]
  4   470 ms   481 ms   471 ms  sl-gw9-sea-1-0-0.sprintlink.net
[144.232.218.5]
  5   470 ms   461 ms   461 ms  sl-bb10-sea-1-3.sprintlink.net
[144.232.6.101]
...
 
  1   <10 ms    10 ms   <10 ms  netopia.cstone.com [192.168.124.1]
  2    30 ms    30 ms    30 ms  user-38lc1g1.dialup.mindspring.com
[209.86.6.1]
  3    30 ms    30 ms    30 ms  cisco-g4-0-0.oak.mindspring.net
[209.86.81.129]
  4    30 ms    40 ms    30 ms  s3-1-0.oakland-cr2.bbnplanet.net
[4.0.68.117]
  5    30 ms    40 ms    30 ms  f0-0.oakland-br1.bbnplanet.net
[4.0.16.1]
  6    30 ms    40 ms    30 ms  p5-2.snjpca1-cr1.bbnplanet.net
[4.0.1.194]
  7    30 ms    30 ms    40 ms  p1-0.snjpca1-br1.bbnplanet.net
[4.24.9.133]
  8   451 ms   441 ms   450 ms  p2-0.paix-bi1.bbnplanet.net [4.24.7.62]
  9   431 ms   440 ms   441 ms  p7-0.paix-bi2.bbnplanet.net [4.0.3.142]
...
 
 
  8     *       30 ms    30 ms  p9-0.snjpca1-br2.bbnplanet.net
[4.24.9.130]
  9    20 ms    30 ms    40 ms  p1-0.sjccolo-dbe2.bbnplanet.net
[4.24.6.249]
 10    30 ms    40 ms    30 ms  p6-0.sanjose1-nbr2.bbnplanet.net
[4.0.6.233]
 11    30 ms     *       30 ms  p12-0-0.sanjose1-cr2.bbnplanet.net
[4.0.3.198]
 12   431 ms   440 ms   461 ms  s2-1-0.xsanjose15-abovenet.bbnplanet.net
[4.0.85.5]
 13   431 ms     *      441 ms  core6-sjc6-oc3.sjc1.above.net
[207.126.96.105]
 

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