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Re: TNT issues "workaround"
From: "Andy Johnson" <andyjohnson () ij net>
Date: Mon, 25 Aug 2003 12:22:05 -0400

We've gotten pretty much the same response. Disabling route cache seems
to keep cards from reloading every couple hours, but now most users are
reporting problems reaching some/all sites. My only guess is that these folk
are infected, and the virus is clogging up their dialup connection. Seems
there is a noticeable traffic drop off that coincides with this problem.


----- Original Message ----- 
From: "Ejay Hire" <ejay.hire () isdn net>
To: "Brian Wallingford" <brian () meganet net>; <nanog () merit edu>
Sent: Monday, August 25, 2003 11:42 AM
Subject: RE: TNT issues "workaround"

Here is a summary of the responses I've received over several days phone
calls, calling for my current employer who does not have a service
contract, and one for one of my consulting customers who does have a
service contract.

If you have a service contract, I'm allowed to tell you we aren't aware
of any issues.  If you don't have a service contract, I'm allowed to
sell you a service contract.

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