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RE: Sprint NOC? Are you awake now?
From: "Mark Borchers" <mborchers () igillc com>
Date: Fri, 29 Aug 2003 09:21:40 -0500

Sprint's support contact structure is rather specialized, rather
than one-size-fits-all. 


Could you kindly verify that you've tried the right place before
sending NANOG to General Quarters?


  I didn't know their NOC number, puck.nether.net is down, 
normal phone channels lead to voicemail jail. Sorry to 
disturb your morning but its much easier to complete by 0600 
than to have five counties worth of users dialing a phone 
right next to where you're working.
Simon Lockhart wrote:

On Fri Aug 29, 2003 at 04:10:27AM -0500, neal rauhauser wrote:
  I've just upgraded a Cisco 7206 for a customer with a DS3 and 
we're now ready to take full routes. No one is answering 
at support, 
email has gone unanswered for thirty minutes - if someone at the 
Sprint NOC is awake please call Neal or Mike at 
402-426-6136 - we'd 
really like to get this done before customers start waking up ...

Since when was nanog a way to get in touch with NOCs?

Simon Lockhart          |   Tel: +44 (0)1628 407720 
(x37720) | Si fractum
Technology Manager      |   Fax: +44 (0)1628 407701 
(x37701) | non sit, noli
BBC Internet Operations | Email: Simon.Lockhart () bbc co uk   
 | id reficere
BBC Technology, Maiden House, Vanwall Road, Maidenhead. SL6 4UB. UK

mailto:neal () lists rauhauser net
"After all that I've been through, you're the only one who 
matters, you never left me in the dark here on my own" - 
Widespread Panic

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