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Re: North America not interested in IP V6
From: Ray Wong <rayw () rayw net>
Date: Sat, 2 Aug 2003 12:28:33 -0700


On Sat, Aug 02, 2003 at 07:10:38PM +0000, Christopher L. Morrow wrote:
On Sat, 2 Aug 2003, Niels Bakker wrote:
[E.B. Dreger writes]
Assign unchanging IP address based on MAC address.  Done/done.

* alex () yuriev com (alex () yuriev com) [Sat 02 Aug 2003, 20:28 CEST]:
And quadrupple your techsupport costs? Thanks, but no thanks.

For always assigning the same IP address to a customer?  Why would this
increase support costs?

especially done via dhcp... you could probably even automate getting new
ips from a dynamic pool and slapping them into permanent assignments.



And when the customer slaps in a replacement NIC (recall that with wintel
NICs the MAC is carried with the card) and he can't get his old address
back, do you expect to convince all your customers that's ok, or train
your support folks to go into your DHCP config database and reassign the
"permanent" assignment?  Or do you setup a web-based reg system whereby
the customer must connect and get the address reassigned?  How little
support do you think any of those options will require?

Who was it that said, "if you can't identify at least 3 new problems 
introduced by any solution, you don't understand the situation?"




-- 

Ray Wong
rayw () rayw net


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