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RE: has anyone notice this ?
From: "Vicky Rode" <vickyr () socal rr com>
Date: Sat, 28 Jun 2003 17:24:46 -0700


Hi Jay,


see comments in-line:


-----Original Message-----
From: Jay Hennigan [mailto:jay () west net]
Sent: Saturday, June 28, 2003 4:09 PM
To: Vicky Rode
Cc: nanog () merit edu
Subject: Re: has anyone notice this ?


On Sat, 28 Jun 2003, Vicky Rode wrote:

just wondering has anyone noticed http access issue ("the page cannot be
displayed") on time warner network ? i literally have to try 5 to 6 times
to
get to the page. i believe this problem just started a week or so back.

It would be easier to troubleshoot if you used a browser that returned
a meaningful error message.  "The page could not be found" could be just
about anything.  DNS, routing, broken link, etc.
---------------
vickyr> i even tried the same thing under linux--->mozilla and i get site
name not found which i believe is less meaningful than ie :)




Also, you don't indicate if you're a Time Warner customer trying to reach
web sites elsewhere or a non-customer trying to reach sites on the Time
Warner network.  Your IP address or ISP's network and the URL of the site
you're trying to reach, for example.
-----------------
vickyr>  i'm a time warner end-user trying to access outside world which
could be anything.



i've even talked to few other people on socal.rr.com network and they are
experiencing similar problems. is this socal.rr.com related or other
regions
are expediting same problems too. time warner's network status page shows
everything is okay.

It really depends on the nature of the failure.  More information is needed.

Have you queried the Time Warner support staff?
---------------
vickyr> yes i have and they think it could be the cable modem box and have
issued a replacement. i sure hope they have a good stock because vickyr> i
know whole bunch of people who are having similar problems. maybe its time
to buy some 3com stocks :)



regards,
/vicky


--
Jay Hennigan - CCIE #7880 - Network Administration - jay () west net
WestNet:  Connecting you to the planet.  805 884-6323      WB6RDV
NetLojix Communications, Inc.  -  http://www.netlojix.com/



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