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WTF?? Was: AOL email concerns for pil.net (fwd)
From: up () 3 am
Date: Sun, 1 Jun 2003 10:36:35 -0400 (EDT)



I just received 2 copies of this email from AOL's Postmaster, and it looks
genuine.  We filter via SpamAssassin, but do not bounce spam or virii, but
divert them to separate folders.

The only strange activity I've seen lately is spammers getting past SA by
sending spam to everything () customersdomain via their formmail.pl scripts.
Note that they're not relaying via formmail.pl; we're using a hacked
version of formmail.pl that only allows recipients of domains we host,
which is where they're going.  This could be unrelated, though.

I sent back a reply requesting a copy of an offending bounce, one of the
complaints, and for their postmaster to wrap his lines at something less
than the 110 characters they're wrapping at now.  I've never gotten a
response from an AOL postmaster in the past...is there a better way of
contacting them?

TIA,

James Smallacombe                     PlantageNet, Inc. CEO and Janitor
up () 3 am                                                          http://3.am
=========================================================================

---------- Forwarded message ----------
Return-Path: <>
Delivered-To: james () richard2 pil net
Received: (qmail 70063 invoked by alias); 1 Jun 2003 13:22:43 -0000
Delivered-To: postmaster () pil net
Received: (qmail 70056 invoked by uid 85); 1 Jun 2003 13:22:43 -0000
Received: from  by mail.pil.net by uid 82 with qmail-scanner-1.16
 (spamassassin: 2.54.  Clear:SA:0(2.3/6.0):.
 Processed in 1.494999 secs); 01 Jun 2003 13:22:43 -0000
X-Spam-Status: No, hits=2.3 required=6.0
Received: from unknown (HELO imo-m08.mx.aol.com) (64.12.136.163)
  by richard2.pil.net with SMTP; 1 Jun 2003 13:22:41 -0000
Received: from mailops.mail.aol.com (mailops.mail.aol.com [172.20.75.176])
          by imo-m08.mx.aol.com (8.8.8/8.8.8/AOL-5.0.0)
          with ESMTP id JAA13696;
          Sun, 1 Jun 2003 09:22:38 -0400 (EDT)
Received: (from root () localhost)
        by mailops.mail.aol.com (8.11.6+Sun/8.11.6) id h51DMbo06521;
        Sun, 1 Jun 2003 09:22:37 -0400 (EDT)
Date: Sun, 1 Jun 2003 09:22:37 -0400 (EDT)
Message-Id: <200306011322.h51DMbo06521 () mailops mail aol com>
From: postmaster () aol com
Subject: AOL email concerns for pil.net
Content-Type: text/html; charset=us-ascii
X-Qmail-Scanner-1.16: added fake MIME-Version header
MIME-Version: 1.0


Dear pil.net,

You are receiving this message via our automated "Report Card" process (which helps analyze AOL's
Internet inbound mail) because pil.net has risen above/below acceptable thresholds
in one or more of these three categories:

1) Total percentage of messages bounced (exceeds 10% invalid email addresses in a 24 hour period):   0%
2) Total percentage of bounces accepted by pil.net (lower than 90% acceptance):  74%
3) Total number of AOL member complaints:  732

AOL takes proactive steps to contact owners of mail servers whose e-mail transmissions are impairing
the functioning of AOL's proprietary e-mail system, or causing significant levels of AOL customer
complaints.

AOL requests that you take immediate steps to resolve the issues identified in this AOL Report Card.
In the absence of a satisfactory resolution, AOL reserves the right to take  measures to protect its
email network and its member goodwill from any possible damage.  These measures may include declining
to accept e-mail transmissions from pil.net through AOL's proprietary e-mail network.

AOL strives to provide the best online experience possible for our members, and we pride ourselves
on being intensely focused on consumers and their needs.  Email is a core feature of the AOL service,
and the proper functioning of AOL's e-mail system is vital to our members' goodwill.


Please review AOL's e-mail policies and guidelines, as well as other technical details concerning
e-mail on the AOL network, at http://postmaster.info.aol.com


AOL is eager  for you to resolve these issues expeditiously, so we can continue to provide the
best possible e-mail service to our members.

Thank you for your prompt attention to this important matter.




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