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Re: Barracuda Networks is at it again: Any Suggestions as to an Alternative?
From: Bryan Irvine <sparctacus () gmail com>
Date: Sat, 9 Apr 2011 02:37:14 -0700

As do some states with automotive registration. It's a quite normal practice. 

-B

On Apr 9, 2011, at 12:19 AM, Jeffrey Lyon <jeffrey.lyon () blacklotus net> wrote:

Juniper does this also.

Jeff

On Fri, Apr 8, 2011 at 11:51 PM, John Palmer (NANOG Acct)
<nanog2 () adns net> wrote:
OK, its been a year since my Barracuda subscription expired. The unit still
stops some spam. I figured that I would go and see what they would do if I
tried to renew my subscription EXACTLY one year after it expired. Would
their renewal website say "Oh, you are at your anniversary date", and renew
me for a year?

No such luck: They want me to PAY FOR AN ENTIRE YEAR for which I did NOT
receive service and then for the current (upcoming year). Sorry - I don't
allow myself to be ripped off like that. Sorry Barracuda - you get no money
from me and I'll tell everyone I know about this policy of yours.

I posted an article about this unscrupulous practice on my blog last year at
http://www.john-palmer.net/wordpress/?p=46

My question is - does anyone have any suggestions for another e-mail
appliance like the Barracuda Spam Firewall that doesn't try to charge their
customers for time not used. I should be able to shut off the unit for a
year or whatever and simply renew from the point that I re-activate the unit
instead of having to pay for back-years that I didn't use.

Thanks









-- 
Jeffrey Lyon, Leadership Team
jeffrey.lyon () blacklotus net | http://www.blacklotus.net
Black Lotus Communications - AS32421
First and Leading in DDoS Protection Solutions



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