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Re: Barracuda Networks is at it again: Any Suggestions as to an Alternative?
From: TR Shaw <tshaw () oitc com>
Date: Sat, 9 Apr 2011 08:41:31 -0400


On Apr 8, 2011, at 11:51 PM, John Palmer (NANOG Acct) wrote:

OK, its been a year since my Barracuda subscription expired. The unit still stops some spam. I figured that I would 
go and see what they would do if I tried to renew my subscription EXACTLY one year after it expired. Would their 
renewal website say "Oh, you are at your anniversary date", and renew me for a year?

No such luck: They want me to PAY FOR AN ENTIRE YEAR for which I did NOT receive service and then for the current 
(upcoming year). Sorry - I don't allow myself to be ripped off like that. Sorry Barracuda - you get no money from me 
and I'll tell everyone I know about this policy of yours.

I posted an article about this unscrupulous practice on my blog last year at 
http://www.john-palmer.net/wordpress/?p=46

My question is - does anyone have any suggestions for another e-mail appliance like the Barracuda Spam Firewall that 
doesn't try to charge their customers for time not used. I should be able to shut off the unit for a year or whatever 
and simply renew from the point that I re-activate the unit instead of having to pay for back-years that I didn't use.

Get a linux box or whatever and roll your own. ASSP, DSPAM, Spamassin, or other open source

Tom



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