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Re: Barracuda Networks is at it again: Any Suggestions as to an Alternative?
From: Andrew Kirch <trelane () trelane net>
Date: Sat, 09 Apr 2011 10:39:10 -0400

John,

My suggestion isn't _QUITE_ an appliance, but it works very well and
I've been exceptionally happy with it.  It's a distribution of linux
controlled via a web interface that does far more than just mail
filtering (at which it is both flexible and adept).  Take a look at
http://www.clearfoundation.com/Software/overview.html.  The hardware
requirements shouldn't be too insane, and the rules
updates/subscriptions for the various services are all month to month,
and not a bucket of insane.

Andrew


On 4/8/2011 11:51 PM, John Palmer (NANOG Acct) wrote:
OK, its been a year since my Barracuda subscription expired. The unit
still stops some spam. I figured that I would go and see what they
would do if I tried to renew my subscription EXACTLY one year after it
expired. Would their renewal website say "Oh, you are at your
anniversary date", and renew me for a year?

No such luck: They want me to PAY FOR AN ENTIRE YEAR for which I did
NOT receive service and then for the current (upcoming year). Sorry -
I don't allow myself to be ripped off like that. Sorry Barracuda - you
get no money from me and I'll tell everyone I know about this policy
of yours.

I posted an article about this unscrupulous practice on my blog last
year at http://www.john-palmer.net/wordpress/?p=46

My question is - does anyone have any suggestions for another e-mail
appliance like the Barracuda Spam Firewall that doesn't try to charge
their customers for time not used. I should be able to shut off the
unit for a year or whatever and simply renew from the point that I
re-activate the unit instead of having to pay for back-years that I
didn't use.

Thanks








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