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Re: Barracuda Networks is at it again: Any Suggestions as to an Alternative?
From: Matthew Welch <mwelch () tallshorts com>
Date: Sun, 10 Apr 2011 01:02:10 -0500

At Sunflower, we use Ironports for our mail filtering. Have been really
happy with the product. The reason you explained is a reason we didn't go
with Barracuda.

On Sat, Apr 9, 2011 at 11:46 AM, Marc Runkel <MRunkel () untangle com> wrote:

Ok, shameless plug here, but I invite you to check out our product @
www.untangle.com<http://www.untangle.com>.  Base product (including
anti-spam) is free.   If you want support/web filtering/ or better spam
rules they are available as premium add-ons.

Marc Runkel
Untangle, Inc.
Director, Technical Operations

(650) 425-3333 direct
(650) 345-3788 fax

On Apr 8, 2011, at 8:51 PM, John Palmer (NANOG Acct) wrote:

OK, its been a year since my Barracuda subscription expired. The unit still
stops some spam. I figured that I would go and see what
they would do if I tried to renew my subscription EXACTLY one year after it
expired. Would their renewal website say "Oh, you are at
your anniversary date", and renew me for a year?

No such luck: They want me to PAY FOR AN ENTIRE YEAR for which I did NOT
receive service and then for the current (upcoming year).
Sorry - I don't allow myself to be ripped off like that. Sorry Barracuda -
you get no money from me and I'll tell everyone I know
about this policy of yours.

I posted an article about this unscrupulous practice on my blog last year
at http://www.john-palmer.net/wordpress/?p=46

My question is - does anyone have any suggestions for another e-mail
appliance like the Barracuda Spam Firewall that doesn't try to
charge their customers for time not used. I should be able to shut off the
unit for a year or whatever and simply renew from the
point that I re-activate the unit instead of having to pay for back-years
that I didn't use.


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