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Re: 365x24x7
From: Peter Hicks <peter.hicks () poggs co uk>
Date: Fri, 15 Apr 2011 14:17:48 +0100


On 15 Apr 2011, at 14:14, harbor235 wrote:

If I were going to provide a 365x24x7 NOC, how many teams of personnel do I
need to fully cover operations? I assume minimally you need 3 teams to cover the
required 24 hr coverage, but there is off time and schedule rotation?


Although more geared up for on-call, http://blog.hinterlands.org/2010/07/running-an-oncall-rota/ is a very useful 
resource.


Peter


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