mailing list archives
From: Marshall Eubanks <tme () americafree tv>
Date: Fri, 15 Apr 2011 09:52:11 -0400
On Apr 15, 2011, at 9:37 AM, Greg Moore wrote:
When I did this years ago I found 5 was really a minimum so that I could cover weekends and then had extra coverage
as needed during the week.
I did find it was good to swap out the graveyard shift every 6 months or so.
When I worked with NASA and the Navy on remote locations that needed full time staffing, the rule of thumb was
5 people and 4 shifts was the absolute minimum, and the people had to be motivated enough to pull 12 hour shifts on a
regular basis (i.e., this
was very bare bones). The 4th shift was needed during the weekends.
Anything less, and you would have uncovered periods if, say, 2 people got sick simultaneously.
Sent: Friday, April 15, 2011 9:14 AM
To: NANOG list
If I were going to provide a 365x24x7 NOC, how many teams of personnel do I
to fully cover operations? I assume minimally you need 3 teams to cover the
24 hr coverage, but there is off time and schedule rotation?
Re: 365x24x7 Jay Ashworth (Apr 17)
Re: 365x24x7 JC Dill (Apr 19)
RE: 365x24x7 Greg Moore (Apr 15)
Re: 365x24x7 Marshall Eubanks (Apr 15)
- RE: 365x24x7, (continued)
- Re: 365x24x7 James M Keller (Apr 18)