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Re: HIJACKED: -- WTF? Does anybody care?
From: Jason Baugher <jason () thebaughers com>
Date: Mon, 04 Apr 2011 14:30:41 -0500

On 4/4/2011 1:04 PM, Rich Kulawiec wrote:
On Sat, Apr 02, 2011 at 06:09:22PM -0500, Jason Baugher wrote:
We would NEVER "out" the customer to the public, even if we felt the
abuse was intentional. My CEO and our lawyers would blow a gasket if
we were to potentially libel a customer.
And this why we (the community) find ourselves where we do, because
nearly everyone has this policy or one quite similar to it.  Until
this changes -- which will require CEOs with spines and lawyers who
craft ToS agreements that stipulate full disclosure in abuse cases --
there will always be one more place for The Bad Guys to go.

Full disclosure in abuse is not necessarily equivalent to full disclosure in -suspected- abuse. The earlier comments in this thread were more or less demands for disclosure when the vendor had not yet been able to speak with the customer to determine if there was indeed abuse and if it was intentional.

I suppose theoretically that a ToS could be crafted that would allow the vendor to release customer information in the case of ANY suspected abuse, but do you really think that would make a difference to "The Bad Guys"?



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