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Re: ATT GigE issue on 11/19 in Kansas City
From: Mark Tinka <mtinka () globaltransit net>
Date: Fri, 2 Dec 2011 22:57:42 +0800

On Thursday, December 01, 2011 02:56:37 AM Holmes,David A 

What I have seen lately with telco's building and
operating Metro Ethernet Forum (MEF) based Ethernet
networks is that relatively inexperienced telco staff
are in charge of configuring and operating the networks,
where telco operational staff are unaware of layer 2
Ethernet network nuances, nuances that in an Enterprise
environment network engineers must know, or else.

We use RANCID here, quite heavily, to help guide 
provisioning engineers so they are better prepared for the 
future, and actually understand what it is they are 

Pre-provisioning training is all good and well, but hands-on 
experience always has the chance of "going the other way". 
While RANCID is after-the-fact, it's a great tool for 
refining what the folk on the ground know.

It certainly has helped us a great deal, over the years.


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