mailing list archives
Re: Microsoft JMRP (Mail) Admin Needed
From: Richard Laager <rlaager () wiktel com>
Date: Tue, 20 Dec 2011 01:12:06 -0600
On Mon, 2011-12-19 at 22:58 -0800, Mike Hale wrote:
"<rant>I'm not sure why it's necessary to have all these individual
"feedback loop" processes anyway. Why can't everyone just send spam
reports to the Abuse handles on the relevant WHOIS record?</rant>"
Because that only works for organizations who actually do the right
thing when they get complaints. That's a poor way to fight spam.
All* the feedback loop concept does is waste a lot of administrative
time on both sides to avoid sending spam reports to organizations which
have setup abuse handles but not signed up for that particular feedback
Given that sending complaint emails to the abuse handle is virtually
cost free, I don't see what's gained by not sending them.
What the organization does with those complaints when they receive them
is unaffected by the mechanism that routes the complaints to them.
* I suspect that someone's lawyers would say that feedback loop
processes allow organizations to require agreement to some set of terms
(confidentiality, etc.) before receiving the reports and that this is a
useful benefit. I disagree, given that you're sending the report to
someone who almost certainly could've captured the original email as it
transited their network.