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Re: Comcast vs. Verizon for repair methodologies
From: Thomas Nadeau <tnadeau () lucidvision com>
Date: Tue, 21 Aug 2012 09:24:09 -0400


        My VZ FioS install was similarly fantastic. Those guys have figured out that spending a little more time, 
effort and cable (cat6 in the case of VZ) goes a long, long way in keeping customers happy.

        --Tom


On Aug 20, 2012:7:43 PM, at 7:43 PM, Randy Bush <randy () psg com> wrote:

on bainbridge, i replaced centurystink dsl (756k/256k for $65/mo) with
comcast (20m/4m for $50/mo).  the installer was a knarly old dog, and
damned competent.  he cleaned up old cable on the pole and where it went
underground to the house.  he cleaned up the box and replaced in-house
junctions.  then he accidentally left 8m of coax to get from the in-wall
cable outlet to my 'puter area, and rode off in his white van into the
sunset.

now if i could get that kind of professionalism from twt in hawaii ...

randy





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