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Re: Customer Notification System.
From: "James Wininger" <jwininger () ifncom net>
Date: Wed, 22 Feb 2012 21:43:31 -0500

Well there isn't anything wrong with the mail list approach, but it is more complicated than sending email to a list of 
customers. We have several types of services (transport, ss7, managed Noc svc etc). Having the db backend would give us 
flexibility for future notifications based on type of service etc.

Jim Wininger

On Feb 22, 2012, at 6:02 AM, "Rich Kulawiec" <rsk () gsp org> wrote:

On Tue, Feb 21, 2012 at 05:58:19PM -0500, James Wininger wrote:
We would need to send notifications out to say about 400 customers.
Ideally the system would send an attached PDF. It would be great if this
system were SQL based etc.

(a) Use ASCII.  Using PDF for this is insane.

(b) You're dealing with only 400 customers, yet you want the overhead
and complexity of a SQL-capable database?  Do you also engage a fleet
of bulldozers when you want to plant a flower in the back yard?

I have thought of possibly using a
mailing list type approach, but that gets us back to (almost) where we
are today. 

Precisely what is wrong with a "mailing list type approach", using
Mailman (which is the best available and what runs this list)?  It handles
COI (mandatory for responsible and ethical operation of all mailing lists),
it runs on all varieties of 'nix, it plays nice with MTAs, it deals with
most bounces in a sane fashion, etc.


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