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GoDaddy DNS contact
From: Erik Levinson <erik.levinson () uberflip com>
Date: Fri, 14 Jun 2013 14:37:28 -0400


Unfortunately we have some domains where GoDaddy is used as the registrar and primary DNS, with secondary DNS provided by another provider.

I've been e-mailing back and forth with GoDaddy support for over three days because for the apex of one domain their authoritative name servers are returning an extra A record which is not visible in their zone editor UI. This extra A record causes a GoDaddy "parking" page to be shown when browsing to the root of the domain.

I'm sending them something that looks like this:

$ dig +short THEDOMAINGOESHERE @pdns01.domaincontrol.com

They refuse to acknowledge that there's a problem and suggest we remove the secondary DNS provider because, according to them, the secondary DNS is what's randomly adding a GoDaddy parking service A record.

I'm not including the actual domain above because we have private registration on it and it's used for an unbranded part of our service for resellers.

If anyone knows a GoDaddy contact who could help, I'd appreciate getting the info.


Erik Levinson
CTO, Uberflip
1183 King Street West, Suite 100
Toronto ON  M6K 3C5

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