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Re: ATT Postmaster Contact
From: Tim Burke <tb () tburke us>
Date: Tue, 18 Mar 2014 12:51:54 -0600 (MDT)

I've had decent luck reaching out to abuse_rbl () abuse-att net, any other method of contact seems to just go to 
/dev/null.

It does generally take longer than 2 days to hear back, patience is a virtue.

----- Original Message -----
From: "Robert Webb" <rwebb () ropeguru com>
To: "Suresh Ramasubramanian" <ops.lists () gmail com>
Cc: nanog () nanog org
Sent: Sunday, March 16, 2014 9:06:37 PM
Subject: Re: ATT Postmaster Contact

Thanks. I am the admin of the server.

I only have one user of my list that has a bellsouth.net email address. 
As I stated before, the list might get 15 emails a month sent out. All 
users are put on the list by request only and only one person has 
authorization to send out. So there was NO way I was sending any 
unauthorized email of ANY type in order to get blocked.

Robert



On 03/16/2014 09:54 PM, Suresh Ramasubramanian wrote:

They will respond usefully to you if you are the admin of that server. 
If you are on shared hosting, you might ask your provider to contact 
them.

And two days is not an unreasonable time to handle a block issue.

On 17-Mar-2014 3:09 am, "Robert Webb" <rwebb () ropeguru com 
<mailto:rwebb () ropeguru com>> wrote:

    Anyone have a contact for postmaster at att.net <http://att.net>?
    I have one user on an email list I send to and they are blocking
    for abuse. This list might get 15 email a month that go out.

    Filled out their "form" but would like to get this resolved in
    less than "2 days" as they state.

    Robert




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