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Re: Call Center Security Testing
From: "Justin Lintz" <jlintz () gmail com>
Date: Wed, 15 Nov 2006 22:49:09 -0500

I'd definately try a social engineering approach with the call agents
to see what kind of information they are willing to reveal. Do you
have more information on the environment?

On 11/15/06, Ghazanfer Khan <ghazali.khan () gmail com> wrote:
Hi!

This is first time I am doing security assessment of a call center. I
need suggestions about the suitable methodology / Steps and tools for
this exercise

Thanks & Regards,

Ghazali

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--
- Justin Lintz

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