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My Frustrations Step Two
From: "Adriel T. Desautels" <ad_lists () netragard com>
Date: Thu, 18 Dec 2008 07:27:54 -0500

So it appears to me that the solution to this problem is to provide the customer with ammunition so that they can quickly shoot down the fraudulent security experts and properly identify the real ones. There are different services, different classifications of service, different threat levels, etc. If our customers knew how to identify what they needed, they could use that to choose a good provider with much more success. But thats the real problem isn't it? Our customers aren't security experts and as a result they don't know what they need...

So, what questions can we arm our customers with so that they can weed out the Frauds?

Adriel T. Desautels
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