Paging someone at SonicWall/Dell

["Dan Mahoney, System Admin" <danm () prime gushi org>]

All,

If anyone has any contacts at Dell/SonicWall that can assist, their latest 
firewalls have a misfeature that have started blocking F-root (ISC, my 
Day-job) as a possible botnet responder.

You can reach me, 24/7, at 703-338-2497, or at dmahoney () isc org.

Needless to say, this is seriously bad.  As we ourselves are not 
Sonicwall users, our options here are limited.

I've gotten their usual call center nonsense where they told me "I need to 
contact my system administrator" and wouldn't transfer me further.

I've submitted a "removal" request via the form at 
http://botnet.global.sonicwall.com/change, but that still doesn't help if 
there's a firmware out there doing broken hueristics and mass-DDOSing 
folks.

If for some reason there actually IS some botnet-related traffic going on 
toward the root servers (the root servers get a LOT of garbage, so this 
doesn't surprise me), we'd like to know that too.

-Dan Mahoney

--

--------Dan Mahoney--------
Techie,  Sysadmin,  WebGeek
Gushi on efnet/undernet IRC
ICQ: 13735144   AIM: LarpGM
Site:  http://www.gushi.org
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