nanog mailing list archives

Re: Centurylink having a bad morning?


From: Joseph Jenkins <joe () breathe-underwater com>
Date: Sun, 30 Aug 2020 07:47:52 -0700

That might be because of this:

The IP NOC with the assistance of the Operations Engineering team confirmed
a routing issue to be preventing BGP sessions from establishing correctly.
A configuration adjustment was deployed at a high level, and sessions began
to re-establish with stability. As the change propagates through the
affected devices, service affecting alarms continue to clear.
Due to the nature of this outage, it may be necessary to reset your
services locally at your equipment, or manually reset your BGP session. If
after that action has been performed a service issue prevails, please
contact the CenturyLink Repair Center for troubleshooting assistance

On Sun, Aug 30, 2020 at 7:42 AM Drew Weaver <drew.weaver () thenap com> wrote:

Something just now changed in this situation and now it seems to have
gotten worse.



*From:* Jason Kuehl <jason.w.kuehl () gmail com>
*Sent:* Sunday, August 30, 2020 10:00 AM
*To:* Drew Weaver <drew.weaver () thenap com>
*Cc:* R. Leigh Hennig <leigh () regula one>; nanog () nanog org
*Subject:* Re: Centurylink having a bad morning?



People are rebooting ghosting now.



https://twitter.com/ir_kujoe/status/1300066569645707265



Seeing other reports of this too.



On Sun, Aug 30, 2020 at 9:45 AM Drew Weaver <drew.weaver () thenap com>
wrote:

That site seems to be just for their cloud products, is there one of these
for their actual network?



*From:* R. Leigh Hennig <leigh () regula one>
*Sent:* Sunday, August 30, 2020 8:54 AM
*To:* Drew Weaver <drew.weaver () thenap com>; nanog () nanog org
*Subject:* Re: Centurylink having a bad morning?



Global impact with issues reported by Fastly, Cloudflare, OpenDNS.



https://status.ctl.io/


STARTED

Sun Aug 30 2020 08:13 (EDT)
Sun Aug 30 2020 12:13 (UTC)
AFFECTED SERVICES

External Cloud Network (CA3)
DATE
LATEST UPDATE

Sun Aug 30 2020 08:13 (EDT)
Sun Aug 30 2020 12:13 (UTC) Our technical teams are investigating an issue
affecting some services in the CA3 data center. Ensuring the reliability of
our services is our top priority. We will continue to provide status
updates as this incident progresses. If you need further support, please
contact us at help () ctl io.







Sent from ProtonMail Mobile





On Sun, Aug 30, 2020 at 8:14 AM, Drew Weaver via NANOG <nanog () nanog org>
wrote:

Hello,



Woke up this morning to a bunch of reports of issues with connectivity had
to shut down some Level3/CTL connections to get it to return to normal.



As of right now their support portal won’t load:
https://www.centurylink.com/business/login/



Just wondering what others are seeing.










--

Sincerely,

Jason W Kuehl
Cell 920-419-8983
jason.w.kuehl () gmail com


Current thread: