Security Basics mailing list archives

DCOM Hotfix breaks our software


From: nee cee <nc () phat co nz>
Date: Tue, 19 Aug 2003 16:47:32 -0700 (PDT)

Alex

I had it break around 15-20 machines in my office where cpu utilization was at 100%, 4 of those were bsod's which i had 
to re-image. Apps were taking around 5 minutes to do anything. It really didn't like one of the compaq apps. I 
installed the 823980 patch on Win2k SP2 machines after the microsoft advisory was changed to include sp2. I found 
installing service pack 4 fixed it. I also had to reintall the 823980 patch as running the ms823980scan showed that 
some were unpatched. sounds like you need to fix the laptops quickly.

neal 



Hi

So, having diligently patched our PCs with hotfix 823980, it turns out that
it breaks a piece of software that is critical to our work. Removing the
hotfix fixes this software. It seems that the two are incompatible...

We're speaking to our software vendor to see if anything can be done about
it, but:

1) Has anyone else had issues with this fix? I've not noticed any
mentioned...
2) What would you suggest we do in the interim [until our software can be
   fixed]? We are behind a firewall, but there are several users who bring
   laptops into the office and use them on the network.


Thanks,

Alex

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