Re: FW: Question about GoToMyPc services

["Ms. Judith Taylor" <jtaylor () acvna org>]

First, I want to thank everyone for their help in pointing me to the 
needed information. I have now resolved the situation and my concerns 
have been laid to rest (as much as it can with anyone having remote 
access to one of my machines). ;) I realize now that I should have 
looked on Citrix's site for the information, not GoToMyPc.com.

Second. Ju Ne, my company also deals with HIPAA issues, as does the 
vendor who requested/requires GoToMyPc. From what I can tell from 
reading their white papers, they do not store any information that 
passes through their service. They are simply the means for remote 
connection. Their white paper on Security states that all information 
that passes between the two computers is encrypted at all points of the 
transmission. From that, I believe they avoid any possible problems with 
HIPAA compliancy.

Hope that helps Ju Ne.

Judith

Ju Ne wrote:
> Judith,
>
> Thank you for bring up GoToMyPc services.  We have several users 
> utilizing that service in my organization and I haven't had time to do 
> the necessary testing.  I would like to add another question to the 
> discussion.
>
> My company works with health information which is protected by HIPAA.  
> Do you know if they store the information that passes through their 
> network?  If they do then it would be a HIPAA violation.
>
>
> ddjjembe

--
Ms. Judith Taylor
Director - Information Systems
Appalachian Community Visiting Nurse Assoc.,
Hospice and Health Services, Inc.
740.594.8226    http://www.acvna.org