Re: Remote Access solution

[Kevin Tunison <ktunison () gmail com>]

On Fri, Jan 23, 2009 at 4:13 AM, Haymi Rock <haymirock () googlemail com> wrote:
> Hello everyone,
>
> I started working as a technical customer support for a company who
> has a lot of customers in the whole world. They are using PCAnywhere
> for remote access, but sometimes it doesn't work.
>
> My question is about what is the most reliable, secure software that
> can support as well "Access Invitations" (Such as Microsoft's Remote
> Assistant)?
> What do big organizations use for remote access or remote management?
>
> Your help is so much appreciated.
> Best regards,
>
> Simon

*big* organizations that are serious about security will have a
dedicated team answer remote vpn requests and run through a
verification process (i.e. the city you grew up in etcetera) that will
then provide a one-time authentication code to gain access.  The
solutions vary, and the serious ones also incorporate well-planned
network routing:

Citrix
Nortel Contivity
SecuRemote/SecureClient
Cisco Concentrators
IPSEC

warm regards,

KevinT