Re: Web Kiosks

[art <stgeorge () UNM EDU>]

I'd be interested in hearing from ASU if they are on this list. The
Nanonation web site uses Arizona State University as  a case study and
says that the university contacted Nanonation because "University officials
contacted Nanonation after deciding to provide students, faculty and staff
access to new technologies." I'm curious about why these anonymous
university officials didn't contact their IT organization about new
technologies which perhaps could have been provided within the context of
the IT security plan. Having said this, I understand the pressures
involved: wwe have a recently remodeled student union building and the
management of that building has explicitly said that a principal reason for
the remodeling was to compete for conference business. We are currently
working with them to make sure we will be the ISP provider of choice,
including wireless access,  when the time comes.

Art St. George

--On Friday, August 08, 2003 9:51 AM -0600 Steve Worona
<sworona () EDUCAUSE EDU> wrote:

> "Outsiders" isn't necessarily synonymous with "the general public".  Not
> that open-access kiosks are a good solution to the problem, but whatever
> the solution is must accommodate:
>
>
> - Guests at the campus hotel
> - Parents delivering/visiting their kids
> - Students' brothers/sisters/girlfriends/boyfriends/chums up for the
> weekend  - Faculty colleagues visiting for the hour/day/week
> - Small and large conferences bringing in 10 people or 500 people for a
>   day or a week
> - etc.
>
>
> Steve
>
>
> -----
> At 10:14 AM -0500 8/8/03, Dan Updegrove wrote:
>
> Mark and colleagues,
>
> I think we owe it to the Internet, to our overstressed ISO staffs, and to
> our PR/legal departments to be very aggressive in protecting our
> networks. Since most forward-thinking campuses have, or are pursuing:
>
>     - Authenticated kiosks in public locations, such as student unions
>       - Authenticated wireless clouds in similar locations for laptop/PDA
> users        - Authenticated network jacks in classrooms, library
> carrels, and reading rooms
>
> there should be no lack of Internet/campus net access for our students,
> faculty, and staff.
>
> This leads me to conclude that the commercial kiosks are primarily for
> outsiders to reach the Internet. Not clear to me why we should devote any
> campus bandwidth or security management resources to the general public,
> especially since we are having such a hard time managing both bandwidth
> and security for our primary constituency!
>
> I don't think it should be a Student Union's right to re-sell campus
> network access. If the network is properly "owned" by the central IT
> group, I can't imaging any rational IT group doing this.
>
> My two cents,
> Dan
>
>
> At 10:00 AM 8/8/2003, Bruhn, Mark S. wrote:
>
> Their claim is that it's easy (and it is, really) to completely isolate
> these from the rest of the campus network.  They say that this is what
> most other campuses that have installed them have done, but they haven't
> been asked the questions we asked, or presented with the issues we
> presented, before.
> Isolating them from our network might protect our technical
> infrastructure, but that doesn't address what might be done from them
> against, say, UT-Austin, or deter fraud on e-Bay, or whatever.  Since
> they carry campus IPs, any abuse by anyone would obviously come back to
> us.
> The campus gets a flat payment from the vendor each year.
>
> M.
>
>
> --
> Mark S. Bruhn, CISSP, CISM
>
> Chief IT Security and Policy Officer
> Interim Director, Research and Educational Networking Information Sharing
> and Analysis Center (ren-isac () iu edu)
>
> Office of the Vice President for Information Technology and CIO
> Indiana University
> 812-855-0326
>
> Incidents involving IU IT resources: it-incident () iu edu
> Complaints/kudos about OVPIT/UITS services: itombuds () iu edu
>
> -----Original Message-----
> From: Dan Updegrove [mailto:updegrove () MAIL UTEXAS EDU]
> Sent: Thursday, August 07, 2003 11:53 PM
> To: SECURITY () LISTSERV EDUCAUSE EDU
> Subject: Re: [SECURITY] Web Kiosks
>
> Mark & colleagues,
>
> Not clear to me why any campus would desire -- or permit -- such
> wide-open, unauthenticated (right?) access. Aside from some sort of
> advertising revenue sharing (right?), this looks like a total loser from
> a security and network management perspective.
>
> Dan
>
>
> At 05:33 PM 8/7/2003, Bruhn, Mark S. wrote:
>
> Specifically, kiosks accessible to anyone, placed on campus, by a company
> called Nanonation.
>
> I just met with our Student Union folks, and they have contracted with
> this company to place 5 or 6 of these in our Union.  They allow web
> access to anything, anywhere.  It's a given that we would isolate these
> from the rest of our network.  But, there are issues about what people
> can do from these, using/against external sites.  When I described to the
> Union staff what this could mean, in order to make sure they know what
> they're getting into, they also became very concerned.  Especially when I
> described that other areas have chosen to install some level of
> authentication (such as the Library), and that these devices will most
> likely become the new haven for nefarious-deed-doers (those that have
> migrated to the county library as we installed authentication on campus
> may migrate back!)
>
>
>
> This company says they have 27 colleges and universities as customers.
> They listed a few, and will send me the rest -- I start with the Big Ten
> campuses they mentioned:  Michigan State, Northwestern, Ohio State,
> Purdue is apparently negotiating.  Others were Penn and Kansas.
>
> I wondered if I could get a sense of  1) how many security officers know
> about these types of kiosks on their campuses, and 2)  if so, do you know
> what the thinking was related to security and abuse?  How were those
> concerns handled or were they explicitly recognized and accepted?
>
> If you want to reply to me, I can sanitize and summarize for the lists.
>
> Thanks,
> M.
>
> --
> Mark S. Bruhn, CISSP, CISM
>
> Chief IT Security and Policy Officer
> Interim Director, Research and Educational Networking Information Sharing
> and Analysis Center (ren-isac () iu edu)
>
> Office of the Vice President for Information Technology and CIO
> Indiana University
> 812-855-0326
>
> Incidents involving IU IT resources: it-incident () iu edu
> Complaints/kudos about OVPIT/UITS services: itombuds () iu edu
>
>
>
>
>
> VP  for Information Technology          Phone (512) 232-9610
> The University of Texas at Austin           Fax (512) 232-9607
> FAC 248 (Mail code: G9800)            d.updegrove () its utexas edu
> P.O. Box 7407                                 http://wnt.utexas.edu/~danu/
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